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IP Telephony Systems
Alcatel Lucent IP
PABX
The
Alcatel OmniPCX Office is a communication appliance designed for small to
medium sized enterprises (SMBs) with anywhere from six to 200 users. The
first true e-communications appliance, it delivers Internet, voice and data
in a single system. It allows SMBs to pull together their disparate voice
and data networks, improve productivity and gain competitive advantage.
Alcatel
provides communications solutions to telecommunications carriers, Internet
service providers, and enterprises for delivery of voice, data, and video
applications to their customers or employees. Our commitment to research and
innovation has resulted in over 25,000 patents that span enterprise
products, broadband and mobile communications, submarine technology,
satellites and applications. Our expertise moreover extends to outsourcing
and turnkey projects.
If you
require an advanced voice communications system that features VoIP (Voice
over Internet Protocol) telephony, then our voice communications solutions
are the answer. If, on the other hand, you need to increase business and
improve your efficiency by integrating voice, Internet and data services,
then our Alcatel communications are the right choice.
In
summary, Alcatel OmniPCX Office is a comprehensive e-communications
appliance. It is the only system that contains wide range of functions in a
single communications package. It brings what your business needs today and
tomorrow.
IP
Telephony
Alcatel
helps you reduce costs by saving on telecom bills, using the same cabling
for voice and data, and optimizing your network with both IP and TDM
connectivity. Alcatel has an extensive range of telephones, and our open
platform is the gateway to rich voice and mobility applications.
Contact Centres
Alcatel helps you deliver superior customer service by reducing customer
hold times, offering self-service and multimedia interactions, and
optimizing your workforce. One of our strengths is to provide quick and
seamless integration with your existing platforms and CRM applications.
Unified Communications
Alcatel helps you increase productivity and optimize your business processes
with advanced telephony, messaging and conferencing applications. Our
solutions let you power your business applications (such as ERP, CRM, and
SCM) with a voice capability, streamline your people/process interactions
and avoid costly delays
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Vertical
Communications Tele Vantage®
As small
and medium-sized businesses grow, they often struggle with phone systems
that can’t grow with them. TeleVantage is a comprehensive call management
system that delivers unprecedented communications capabilities to small and
medium-sized businesses, branch offices and call centres.
With its premier IP telephony and feature-rich functionality, the
TeleVantage system unlocks the hidden potential inside your existing phone
system, helping your people and your business work more responsively,
productively and profitably.
Because TeleVantage is software-based, you can upgrade your hardware
infrastructure and adopt new configurations such as VoIP without incurring
major expenses. TeleVantage is designed to grow and evolve with the needs of
your business, so installing new features is as seamless and simple as a
software upgrade.
TeleVantage runs on Windows and resides on your LAN, just like any server.
That means users and administrators can interface with the telephone system
from their desktop PCs, e-mail clients, Web browsers, and contact management
applications.
TeleVantage gives you all the features you need, plus unmatched ease of use
and flexibility. You get the best of today's communications technology while
you ensure your ability to profit from future advancements in technology.
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